Service Planning Executive, Claims Processing (Ref: JK02)

Position Job Vacancies Service Planning Executive, Claims Processing (Ref: JK02) In E-Cruit Team Pte Ltd


  • MNC
  • 5 days’ work week
  • Near MRT


  • Serve as the primary point of contact for regional customers seeking repair services.
  • Process warranty claims from regional service teams and send report to HQ 
  • Maintain accurate records of all claims and their status.
  • Handle refund requests from regional service teams.
  • Ensure refunds are processed accurately and in compliance with company policies.
  • Collaborate with Finance and Accounting teams to facilitate refund payments.
  • Maintain a systematic record of all refund transactions.
  • Report preparation and compilation, ensure timely submission
  • Maintain an organised and up-to-date filing system for all claims and refund documents.
  • Maintain accurate records of all repair requests, shipments, and communications with customers.
  • Identify process bottlenecks and suggest improvements to streamline claims and refund processing.
  • Other ad-hoc duties as assigned


  • Min. 1 year of related work experience in Claims Processing
  • Proficiency in Microsoft Excel(VLOOKUP and Pivot Table)
  • Salary: Up to $3200
  • Work location: Tai Seng
  • Working Hours: Monday to Friday, 9am-5.30pm

How to apply: 

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

*We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Joanna Leow Jiayi

EA Reg ID: R1871786

EA Licence No.:19C9603

Additional Job Vacancies Information

Job Level : Junior Executive
Qualification : Admin/Human Resources, Clerical/Administrative Support
Work experience : 1 year
Type of work : Full-Time
Job Specialization : Admin/Human Resources, Clerical/Administrative Support / 502, 133

Employer company information, E-Cruit Team Pte Ltd

E-Cruit Team Pte Ltd

E-Cruit Team is a executive search firm and staffing provider to a broad spectrum of industries.Our services includes:

  • Managerial and Executive placements
  • Local and International placements
  • Contract and Temporary staffing
  • Various work pass application
  • Payroll services
READ  Customer Service Officers $15/HR | No EXP (MNC/ BANK)
In addition to that, we also take a highly personalised approach with engaging our candidates in order to ensure the best job fit.E-Cruit Team, Recruit with confidence!

Additional Company Information E-Cruit Team Pte Ltd

Company Size : 1 – 50 Employees
Application Processing Time : 4 days
Industry : Human Resources Management / Consulting
Benefits and Others :
Location : East


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